Cookie Statement

Our brand website is operated by Stannah Lifts Holdings Ltd. The website uses cookies to distinguish you from other users. This helps us to provide you with a better customer experience when you browse our website and also helps us to improve our website and make it more relevant for you.

We will ask for your permission to place cookies on your device, except where they are strictly necessary to provide you with a service you have requested – for example to ensure we can process and fulfil your orders, or in order for our websites to work properly. Where you give permission for optional cookies, we keep track of the domains from which people visit and we also measure visitor activity on the websites. We use the information that we collect to measure the number of visitors to the different areas of our websites to improve website functionality.

If you wish to stop our website placing cookies on your device, or wish to remove cookies that have placed on your device by our website, you can do this at any time. Please see “Managing Cookies” section below.

What is a cookie?

A cookie is a small text file which is downloaded and stored on your computer or mobile device by websites that you visit. Where cookie technology is not available, an anonymous identifier may be used. An anonymous identifier is a random string of characters used for the same purposes as a cookie. When we refer to “cookies” in this policy (or our Privacy Notice) we are referring to both cookies and similar technologies.

Your browser accesses the cookie file only when you visit the website that generated it. This helps to ease your navigation by automatically logging you in and remembering your preferences and what’s in your shopping basket. Cookies allow websites like ours to deliver you a personalised shopping experience.
The information stored within any given cookie can only be accessed by the website that created it and cookies are limited to communicating only the information that you have disclosed to the website.

With the exception of strictly necessary cookies, cookies are optional, and we ask for your permission before placing cookies on your device. 

Managing cookies

We will ask for your permission to place cookies on your device, except where they are strictly necessary. You can provide your consent to the use of optional cookies by clicking the “Allow All” button on our cookies information notice, or by accessing the privacy preference centre available in the cookies information notice that appears on the website when you visit our site for the first time. It can also be accessed by clicking the “Cookies settings” option at the bottom of the website at any time.

Within our privacy preference centre you can provide consent to certain categories of optional cookies by ticking the box on the right-hand-side of each category and clicking the “Confirm My Choices” button.

You can withdraw any consent at any time to the use of cookies through the same functionality (i.e. clicking on the ticked box, which will then un-tick the box) and clicking the “Confirm My Choices” button. It may be necessary to refresh the website page for the updated settings to take effect.

If you wish to remove cookies previously placed on your device by our websites, or to stop our websites placing further cookies on your device, you can do this at any time. You can also set your browser to delete cookies, to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you delete, disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

If cookies aren’t enabled on your computer, it will mean that your shopping experience on our website will be limited to browsing and researching; you won’t be able to add products to your basket or buy them. To enable and manage cookies, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.
 

 
We use the following types of cookie

  • Strictly necessary cookies: These cookies are necessary for the website to function or to provide a service you have requested and cannot be switched off in our systems. We do not require your consent to set these cookies. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the website will not then work. These cookies do not store any personally identifiable information.
  • Performance cookies: These cookies allow us to count our visitors and identify traffic sources so we can measure and improve the performance of our website. They help us to know which pages are the most and least popular and see how our visitors move around the website. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our website, and will not be able to monitor its performance.
  • Functional cookies: These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
  • Targeting cookies: These cookies may be set through our site by our third party advertising partners. They may be used to build a profile of your interests based on your browsing history, and will show you relevant adverts when you visit other websites. Tracking cookies are based on identifying your browser and internet device. If you do not allow these cookies, you will still receive advertising on the websites you visit, but the ads will be general rather than targeted to you.

 
Cookie List

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.


Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Third party cookies

You should note that certain third party service providers (such as advertising companies, social networks and retargeting and behavioural analysis services) can also use cookies on our websites if you permit them to do so. The purpose of these cookies includes analysing performance and displaying customised advertising content on your web browser. We have no control over these cookies.

Sharing with Social Networks

If you use the buttons that allow you to share products and content with your friends via social networks like Twitter and Facebook, these companies may set a cookie on your computer memory. Find out more about these here:


Changes to this cookie policy

Any changes to this cookie policy will be posted on this page, and will also be available to view through our cookie banner/pop-up.  Please check back regularly to see any updates or changes.

If you have any further questions or comments on our cookie policy, please contact us on dataprotection@stannah.co.uk

This policy was reviewed and updated on: 24/08/2023

Our contact details are as follows:

Data Protection Team
Stannah
Watt Close
East Portway
Andover
SP10 3SD
Tel: 01264 364311