Contact Stannah East Anglia

Professional local lift engineers are on call 24 hours a day, 365 days a year,
providing repair services for all makes and models of lifts and stairlifts.

Stannah Lifts & Stairlifts East Anglia Service Branch

To notify us of a lift breakdown or any urgent matter, please call

01603 748021

You may also contact us via email for any non-urgent inquiries at:norwichweb@stannah.co.uk

Unit 27-28 Morgan Way, Bowthorpe Industrial Estate, Norwich, NR5 9JJ

Make an Enquiry
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We are grateful for your visit to our branch page. As an integral part of a nationwide network of lift service engineers, we prioritise the safe and efficient operation of stairlifts, lifts, escalators, and moving walkways from our Norwich office. Our responsive team is here to address your inquiries, and our expert engineers are actively working throughout East Anglia, ensuring they are always nearby.

Jason Peters, Branch Manager

Our full range of services

Stairlift & homelift services, maintenance & repair

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Lift service, maintenance & repair

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Lift refurbishment, modernisation & removals

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New products

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Stannah East Anglia service branch - your experienced, local lift company

We’re a British family-run business that is committed to providing local lift services, focusing on a personalised experience and maintaining our pledge to always uphold our word. The Stannah East Anglia service branch consists of a dedicated team of expert lift engineers and customer service professionals covering Norwich, Ipswich, Cambridge and everywhere in between.

We service and repair ALL types of lifts from every manufacturer

Having over 150 years of knowledge in lift technology, we recognise the vital role that a reliable lift or stair lift plays. Along with lift maintenance, we also offer stairlift servicing, repair and call-out services, providing maintenance for both Stannah and other manufacturers.

Service contracts for stairlifts and lift maintenance

We offer a selection of standard maintenance contracts designed to accommodate different needs and budgets, alongside tailored agreements. Importantly, our services are not restricted to those with contracts. If you do not have a service agreement, our experienced engineers are here to assist you.

Lift restoration, lift enhancement and complete lift installation services.

At Stannah, we are actively involved in lift refurbishment, modernisation, and comprehensive lift installation projects. We work alongside architects, clients, consultants and contractors to ensure the exceptional customer service.

Some of our latest major lift refurbishment projects include the complete modernisation of six bed lifts at Addenbrooke's Hospital in Cambridge, goods lifts at the University of East Anglia and a passenger lift refurbishment at Ipswich Library.

In East Anglia, we look after thousands of lifts from the depths of Cambridgeshire to the wonderful Norfolk and Suffolk coasts. This includes all of the Network Rail station lifts and escalators in East Anglia. Our Norwich office is available, simply get in touch and we’ll be happy to help.

Latest Case studies

We strive to empower people to carry on with their lives. Whether it is by fixing lift at the train station, installing a dumbwaiter at your local coffee shop, carrying out maintenance on a platform lift in a museum, servicing an escalator at the shopping centre, fixing a moving walkway at an airport terminal, installing a goods lift in a factory, or repairing a stairlift at home, our services are quietly designed to support everyday activities.

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Bringing modern access to a historic town hall

Stannah has plenty of experience when it comes to updating access in heritage buildings. The historic town hall in King’s Lynn, Norfolk is a distinctive building hosting a wealth of facilities across its Grade I Listed medieval Stone Hall, Georgian Assembly Room and 15th century Guildhall. The Maxilift 2.0 installed brings access for people of all mobilities using the site.

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Stannah platform lift ups access in Clip ’n Climb Ipswich

When it comes to conquering vertical climbing challenges, a Stannah Midilift SL platform lift is a star performer in the brand-new Clip ‘n Climb Ipswich. This £2.25m indoor climbing centre is located in Ransomes Europark in Suffolk. It is the first of its kind in the UK and the largest in the world, with facilities ranged over two floors.

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Eco-friendly, energy efficient passenger lift in Suffolk school

Woodbridge School in Suffolk is a co-educational dayschool ranked as one of the best schools in the UK. With a reputation for academic excellence, it has invested £5 million in the Belstead Centre, a brand new, state-of-the-art teaching complex, and helping maximise access to its teaching facilities is a Stannah 8-person Maxilift.

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What our customers say

"I would like to thank your on-site team for their work. They have kept disruption and noise to an absolute minimum, and have been courteous and considerate.."

Property manager – Assets & Projects Team, Fenland District Council, Fenland Hall

"Stannah engineer was prompt and efficient with his diagnosis of the problem. He quickly arranged a new motor gearbox quotation to be raised at the office. Quote accepted and paid for on-site, repair carried out the next day. I was very impressed with Simon throughout the whole process."

Mrs N, Stairlift Customer

"Thank you all very much for a successful project. We really appreciate you bringing the works forward and getting the project completed in a timely and professional manner. Thank you and I look forward to working with you in the future."

Mr K, Mill Apartments Colchester

"I attended the customer's repair this afternoon. When I went through the paperwork, they made a point of complimenting Stannah's approach. They were made to feel so at ease and pleasantly reassured. They had experienced serious issues with another stairlift company who had installed a cut/shut product."

Non Contract Repair for Mr M, Kings Lynn

"Thanks to both for getting this work done. We are very pleased with the outcome. Your team have done you proud."

Estates Manager Gonville & Caius College

We’re always here to help - day or night

To report a breakdown, arrange for a service contract, or inquire about an existing agreement, please get in touch.

Make a servicing enquiry