Contact Stannah West Midlands & Mid Wales

Our experienced local lift engineers are available 24 hours, 365 days a year

We offer a thorough repair service for all lift & stairlift makes and models

West Midlands and Mid Wales Branch

To report an emergency lift breakdown or an urgent lift issue please call us

0121 559 2260

Alternatively, you can email us for any non-urgent requests at:birminghamweb@stannah.co.uk

Unit A6, Coombswood Way, Halesowen, B62 8BH

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Thank you for visiting our West Midlands Service branch page. We're part of a nationwide network of 24/7 service branches, we’re dedicated to the safe and efficient operation of stairlifts, lifts, escalators and moving walkways across the West Midlands & Mid Wales. The team is ready to take your call and our highly-trained engineers are in your region – and never far away.

Andy Miller, Branch Manager

Our full range of services

Stairlift & homelift services, maintenance & repair

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Lift service, maintenance & repair

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Lift refurbishment, modernisation & removals

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New products

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Stannah West Midlands & Mid Wales service branch - your local lift company

The Stannah West Midlands and Mid Wales service branch provides a range of quality lift and stairlift services covering Birmingham, Wolverhampton, Stafford, Iron Bridge, Worcester, Warwick, Hereford, Powys, Aberystwyth and everywhere in between. We're part of an independent British family business that takes great prides in providing local lift maintenance, breakdown and repair services, being 'always true to our word' and delivering that personal touch that sets us apart.

Servicing & repair for ALL types of lifts from ALL manufacturers
We know how vitally important a working lift or stair lift is. We pride ourselves on thorough lift service inspections as part of any service contract, ensuring every part and component is reviewed over and helping to save money by preventing costly lift repair bills. Whilst we’ve over 150 years of lift expertise, we’re also famously known for stairlifts. We offer a chair lift repair and call-out service for both Stannah models and those made by other manufacturers. Plus with our emergency breakdown cover will get your lift, stairlift, escalator or moving walkway back into service as quickly as possible.

In the West Midlands and Mid Wales, we look after hundreds of stairlifts for Dudley Council. We service and maintain most of the Network Rail station lifts in our region and manage lift stock for Birmingham, Nuneaton and Worcester areas as well as many housing associations within our large region.

Stairlift & lift maintenance contracts 
We offer three different standard maintenance contracts, catered to suit every need and budget, along with bespoke service contracts. But we don’t only help contract customers! If you currently don’t have a service agreement, that’s not a problem, our experienced lift engineers are still happy to help.

Lift refurbishment, lift modernisation & turn-key lift installation
We also provide lift refurbishment, lift modernisation and turn-key lift installation services, regularly working with clients, architects, consultants, and contractors and ensuring we always deliver excellent levels of customer service. Our lifts and escalators in Birmingham New Street, Millennium Point and Grand Central are a shining example of this. We also maintain and refurbish lifts for many national retailers.

We’re a friendly local team of lift experts that look after thousands of lifts, stairlifts, escalators and moving walkways across West Midlands and Mid Wales. We’re available 24 hours a day, 365 days a year. Simply give us a call and we will do all we can to help. 

What our customers say

"We inherited this lift and are very glad of its services. It plays a vital role in helping us to keep our charges happy, stimulated and refreshed (and us too, for that matter!)."

Manager, Tiger Lily Day Nursery

“I'd like to compliment your engineer on sorting out the problem with my stairlift. He was such a polite and friendly young man, I'd always welcome him into my home”

Mrs F, Stairlift Customer

"As a leading provider of healthcare plans, it’s imperative that we cater for people of all mobilities, including wheelchair users, and this lift does this unfailingly – in its own inimitable style!”

Lift Owner, Paycare

"Today my mother's stairlift needed repair. Both ladies who dealt with my calls were lovely; extremely helpful and polite. The Engineer arrived this afternoon to repair Mum's stairlift. The Engineer was so good with Mum; he was really patient and walked her through how she should use the stairlift. Your Engineer treated her with respect and in a most appropriate manner.

'Daughter of Stairlift customer

"The refurbished lift is back in operation and looks like a brand new lift. At previous Estates meetings there have been several complimentary comments from clinicians and managers regarding the lift contractors – it was felt that they had gone out of their way to minimise the impact of the refurbishment on the services delivered at OTLC. Thank you for your support in ensuring that this scheme was completed on time and with disruption to services kept to a minimum."

Lift refurbishment, NHS

Case studies

Our friendly team help people get on with their lives. Whether it’s repairing a lift at the station, carrying out a maintenance service contract on a dumbwaiter at the coffee shop, installing a platform lift at the library, servicing an escalator at the shopping centre, fixing a broken down moving walkway at the supermarket, installing a goods lift at the pub or a stairlift at home – we’re there quietly helping to improve people’s lives.

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Historic ​Stannah Piccolo Lift Plays Vital Role in Modern Nursery

A Stannah Piccolo 3-person lift currently operates carrying carers, staff, refreshments and equipment between two floors of Tiger Lily Day Nursery, an Ofsted-registered childcare facility in Halesowen, West Midlands. Installed in 1990 it continues to respond superbly to service needs due to a comprehensive lift servicing plan.

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New goods lift supports employees in local Sainsbury's

Compact, cost-effective and easy to install, Stannah’s brand new Levelmaster low-rise platform goods lift is stepping up stock movement in the Boldmere Road branch of giant UK superstore chain Sainsbury’s in Sutton Coldfield, West Midlands. Designed specifically for the movement of goods over a small change in level, it's making the working day safer for employees.

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29-year-old Maxilift passenger lift in Wolverhampton

Paycare House, Wolverhampton is a health insurance company with facilities ranged over four floors. Installed in 1988, Maxi made Paycare a leader in equal access, long before the Disability Discrimination Act 1995 and Equality Act 2010 made access for all a legal requirement in the workplace and wider society.

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We’re always here to help

Looking to report a breakdown? Get a service contract or repair? Or contact us about an existing contract? Get in touch.

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